SafarSang
Legal · Privacy

SafarSang Privacy Policy

This policy explains what personal data SafarSang collects, how it is used, when it is shared, how long it is kept, and the choices available to you.

Last updated: September 2, 2026

This Privacy Policy explains how SafarSang (“we”, “our”, or “us”) handles information when you use our mobile application, website, and related services. SafarSang is a personal journey monitoring and Trusted Circle coordination tool.

1. Scope and core principles

SafarSang uses an active-session model. Precise and background location is processed when you explicitly start an active journey, including when the app is closed or not in use, because journey monitoring, safe-arrival detection, and configured safety alerts require continuity. Active journey monitoring ends when the journey is completed or cancelled.

We do not sell personal data or location history to advertisers or data brokers.

2. Information we collect

Active location and journey information

During an active journey, SafarSang processes coordinates, timestamps, available accuracy, speed and movement context, selected travel mode, route or destination context, check-ins, journey events, and safety signals. Background location allows monitoring to continue when the app is not on screen.

Google and Apple account information

When you choose Google or Apple sign-in, the provider gives SafarSang an account identifier and available profile information such as your email address, display name, or profile image. We use this information to authenticate you, create and maintain your SafarSang profile, and show your identity to people in private Trusted Circles you join. We do not use sign-in data for advertising or sell it. It remains with your account until deletion under the retention process below.

Saved places and searches

You may save frequent destinations. Saved-place shortcuts may be stored on your phone or server depending on the feature. Search text and selected place details are sent through our API to a mapping provider to return suggestions and route options.

Device and technical information

During an active journey, we may process battery and charging state, power-management state, network type and connectivity, location permission and accuracy state, app event sequence, push token, device platform, and delivery timing. These support monitoring continuity, notifications, troubleshooting, and synchronization.

3. How we use information

  • Monitor active journey progress and identify meaningful route changes, unexpected stops, delays, or missed check-ins.
  • Prompt the traveller to confirm their status.
  • Send app-based notifications to connected Trusted Circle members after a help request or unresolved configured signal.
  • Share a private safe-arrival update when the traveller enables it for a journey.
  • Queue and synchronize eligible journey events when connectivity is unavailable.
  • Authenticate users, operate accounts, prevent abuse, support users, and investigate reliability.

4. Trusted Circle sharing and service providers

Trusted Circle members receive relevant information after a configured alert or direct help request. After authentication, an alerted member may view journey context and the latest available location needed to coordinate. The interface should identify how old a last-known location is; it may not be live.

We use service providers for authentication, database and API hosting, push notifications, maps, place search, and route planning. Information may also be disclosed when required by applicable law, court order, subpoena, or lawful request. We do not send guardian alerts by SMS in the current release.

5. Retention

  • On-device safety journal: unsynchronized events remain until delivery succeeds. Acknowledged updates are pruned and the journal is compacted when appropriate.
  • Server records: journey and safety records are retained to provide history, support coordination, and investigate reliability. Specific retention periods may evolve before expansion beyond controlled beta.
  • Temporary route geometry: provider route options can expire and are removed opportunistically after expiry.
  • Deletion: account deletion is scheduled after a 30-day recovery period. After deletion, a one-way digest of the former account identifier may remain for up to seven days to stop older sessions recreating data; it cannot restore the account.

6. Security

API communications use HTTPS/TLS protection in transit. We use access controls, authenticated API boundaries, and database policies intended to restrict access. No security method is perfect, and we cannot promise absolute security.

7. Your choices and rights

  • End or cancel an active journey.
  • Change location and notification permissions in device settings; reduced permissions can prevent journey features from working.
  • Leave or manage Trusted Circle relationships.
  • Pause the account, which stops journey and circle features while data remains stored until you resume.
  • Schedule deletion in the app. The account locks immediately and is permanently deleted after a 30-day recovery period unless you sign in and cancel before the displayed deadline.

See the account deletion guide or email safarsang.support@zuggus.com.

8. Children

SafarSang is not intended for children under 13 without explicit parental consent. We do not knowingly collect personal data from children under 13.

9. Changes to this policy

We may update this policy as the product or legal requirements change. Material changes may be communicated in the app or posted here with a revised date.

10. Contact

Email privacy questions or requests to safarsang.support@zuggus.com. This inbox is not monitored as an emergency service.